Returns & Exchanges
At Bertucci, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all unworn apparel and accessories in their original packaging. Please ensure that all tags remain attached to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided through the portal and attach it securely to your package.
- 3.Ship the Package
Drop off your return at any authorized carrier location, ensuring the items are safely packed to prevent damage during transit.
- 4.Receive Your Refund
After our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
